Refund policy

Return & Refund Policy – Ajwa Imports

At Ajwa Imports, we take pride in thoroughly inspecting and testing all electronic items before dispatch to ensure they are in proper working condition.

Complaints:
If you experience any issues with your product, please report them within 24 hours of receiving your order. We do not accept complaints made after this period.

Refunds & Replacements:
Refunds or replacements will only be considered after we inspect and verify the returned product.
If our inspection confirms that the product was fully functional before dispatch and the reported issue is not valid, no refund or replacement will be offered.

We only guarantee that the product will function properly at the time of delivery. Any further warranty or guarantee will be subject to the manufacturer’s terms and conditions, if applicable.

Important:

• Misleading claims or attempts to return a working product as faulty will not be entertained.

• Products that are physically damaged, tampered with, or show signs of misuse will not qualify for return or replacement.

For assistance, please contact us at: +92 310 9798141

Thank you for understanding and supporting our policies.